Big Interview: Nicola Forshaw

By Benjamin Broomfield

The five-star Grande Dame hotel, situated in the heart of Marylebone, is known as much for its employee experience as it is for its luxury suites, having recently been credited with the Best Companies Award for the 10th year in a row. In 2024, it earned the prestigious mantle of the UK’s number one hotel to work for.

Nicola Forshaw, Group Director of Talent and Culture at The Landmark London, attributes this to the company’s strong commitment to a values-driven culture. Moreover, she has the data to back it up.

Read the full interview here.